Air India will be meeting major online travel agencies to sort out issues concerning ticket pricing and revenue sharing.
Airline companies are at loggerheads with travel portals on ?opaque
fares'. Airlines like Indigo and Jet Airways had pulled out inventory
(removed their tickets) from the Nasdaq-listed Web site makemytrip.com
in protest against the ?opaque fares' scheme the portal deployed on its
Web site.
?Opaque fares' is a practice where a portal sells heavily discounted
tickets. It is a form of blind booking as the identity of the airline
is kept a secret till the buyer pays for the non-refundable ticket.
Late last month, aviation regulator DGCA had directed all airlines
to stop participating in any ?opaque fare' scheme being offered by the
online travel portals
Several airlines complained that through this scheme, some portals
were issuing low-priced tickets of cash-strapped Kingfisher Airlines, a
charge denied by Vijay Mallya's carrier.
However, makemytrip.com maintained ?that the fares and inventory of
various airlines on its Web site was controlled by the airlines. All
fares are displayed as per the guidelines received and approved by
airlines including the special fares that were approved by the
participating airlines.?
Industry sources pointed out that some portals were not charging any cancellation fee on some air tickets.
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