Thiruvananthapuram: Socialist Janata
(Democratic) President M P Veerendrakumar today said mass protest was the only
option left to find a solution to Air India's continuing "neglect" of
passengers in the Kerala-Gulf sector.
In a statement here, he alleged the airline was repeatedly harrassing passengers by cancellation of flights without notice and frequent delays in operation of services.
Most of the passengers in the Kerala-Gulf sector relied on Air India Express as it was a budget airline. But the authorities were showing "scant regard" for their needs, he said.
At least six flights from Kozhikode were cancelled last month. Many passengers faced the prospect of losing jobs as they could not reach their destinations in time. Unlike other airlines, Air India was not even trying to make alternative arrangements when flights were being cancelled, he said.
He charged Keralite passengers were being singled out by AI while its operations were smooth in north India. With memoranda to the authorities producing no result, people would have to resort to agitations against the airline, the statement said.
In a statement here, he alleged the airline was repeatedly harrassing passengers by cancellation of flights without notice and frequent delays in operation of services.
Most of the passengers in the Kerala-Gulf sector relied on Air India Express as it was a budget airline. But the authorities were showing "scant regard" for their needs, he said.
At least six flights from Kozhikode were cancelled last month. Many passengers faced the prospect of losing jobs as they could not reach their destinations in time. Unlike other airlines, Air India was not even trying to make alternative arrangements when flights were being cancelled, he said.
He charged Keralite passengers were being singled out by AI while its operations were smooth in north India. With memoranda to the authorities producing no result, people would have to resort to agitations against the airline, the statement said.
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