Brussels, June
21:
Air travellers
at 10 domestic airports can look forward to a much better experience at these
terminals. Those waiting to receive or see them off too can be assured of
faster and accurate information about flight schedules.
This will be
possible with the state-owned airport operator, the Airports Authority of India
, thinking of collating the database of these airports at one location . The
airports on its radar, which currently function as standalone entities, include
Chennai, Thiruvananthapuram, Tiruchi, Kozhikode and Kolkata.
Technical
partner
The Authority’s
officials confirmed the development on the sidelines of the Air Transport IT
Summit being hosted by SITA, the world’s leading specialist in air
communication and IT, in Brussels.
The airports
manager plans to rope in a technical partner to undertake the project of
collating and managing the data. The agreement may involve the company running
the project for up to seven years, officials said.
Since a lot of
the work will involve IT-enabled services, the operator plans to enter into
Service Level Agreements with the project partner to ensure excellence and
smooth operations at the airports. The issue of subjectivity on how the project
is implemented is not likely to arise as the agreement has fixed indexes to
measure performance.
The project,
tenders for which are expected to be out soon, will see airlines, airport
operators and even ground handling agencies pooling data at one central point.
The airport
operator does not plan to charge any upfront fee from the project developer,
but hopes to generate funds through better utilisation of assets.
The project
will likely reduce check-in queues. Passengers are also likely to get more time
to shop as well as eat at the airport.
The airport
operator is expected to benefit as it gets a percentage of revenue from all
sales at the terminal. ashphadnis
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