To ensure
operational safety, meet regulatory requirements and optimise crew utilisation
Seeking to rule
out scope of any subjectivity and favouritism in the deployment and management
of crew and other staff, Air India on Saturday announced the introduction of a
new computerised Crew Management System (CMS) for pilots.
The new
initiative is part of the reforms suggested by the Dharmadhikari Committee
report to bring efficiency in the operations of the national carrier.
With the
introduction of CMS, the old manual system will stand phased out. This new
system will include cabin crew and support staff later this month.
The system will
ensure operational safety, meet regulatory requirements and optimise crew
utilisation. Currently, the crew management is done by legacy manual systems
for cockpit and cabin crew separately.
The first phase
is operative for the cockpit crew while in the second phase the cabin crew
along with support staff will be covered from the second half of this month.
Air India services are complex, consisting of
international, domestic, regional (Alliance Air) and LCC (AI Express)
operations. They are carried out by the operating crew under government
regulatory requirements and company rules.
Integrated tool
The statement said the CMS is an integrated tool for crew
planning (long, medium and short term) depending on the network plan and
commercial schedule of the airline.
It will provide real-time visibility of operation and
flexibility to manage disruptions by providing real-time crew availability; it
will also manage and control crew duty time, leave & sicknesses and provide
a firm plan of operation to management and crew.
Besides harmonising and enhancing crew utilisation and
productivity across the entire fleet of different types of aircraft, the CMS
would provide a stable duty roster and online portal for crew communication, it
said.
The system would enable real-time monitoring and tracking
of crew from a central location and help recover from disruptions quickly.
Currently, crew management is done by legacy manual
systems for cockpit and cabin crew separately
CMS will enable real-time monitoring and tracking of crew
from central location
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