Sunday, 5 August 2012

Can Air India be run like the Baghpat khap panchayat


At the Manesar plant of Maruti Udyog in Haryana, an agitation launched by workers unions turned violent, resulting in the death of one executive and large-scale arson. Losses ran into crores and production was suspended.
In contrast, about 450 pilots ofAir India agitated for nearly 60 days. No rasta roko, rail roko or violence against management representatives. Towards the end of their agitation, the pilots launched relay fasts.The agitation was supposed tobe over but no one knew what was happening.
Clueless
Civil Aviation Minister Ajit Singh and the rest of the management hadbeen claiming that everything was ‘normal’ and flights were operating at near-full strength. This was a blatant lie. The InternationalAir Transport Association pointed out that theIndian aviation scene was dismal.Air India was on government life-support, while privateairlines lsuch as Kingfisher were in deep financial crisis. Former Union Civil Aviation Minister Rajiv Prasad Rudy estimated a total loss and accumulated debts of around Rs 1.2 lakh crore caused by costlier aviation turbine fuel, highairport tariffs and the uncertainty overAir India’s future.
Also, the move towards increasing foreign direct investments (FDI) in the aviation sector has made no progress. If the situation is not remedied, much of the promised foreign investment would not come.
In a logjam
Look at the current situation. ForAir India, its Gulf routes were a gold mine. However, in the current peak season (Ramzan, Onam and so on)Air India was unable to maintain its usual number of flightsbecause of a shortage of pilots. As a result, the Kochi-Dubai fares shot up to Rs 79,000, even higher than the average US flights.
Air India’s winter schedules were in a messbecause theairline obviously did not know how many pilots wouldbe available to handle normal flights as well as those to new destinations. As one crisis followed another, the Minister and his advisersbegan to act as tough as John Wayne in an American Western.
Not a bit concerned with the pilots’ agitation, the minister abruptly sacked Bharat Bhushan, a no-nonsense bureaucrat who was the Director General of Civil Aviation (DGCA), and shifted him to the Steel Ministry. His crime? Initialising a memo that recommended strong action against KingfisherAirlines, which had violated security norms and not paid its staff salaries for several months. His temporary successor, Sukul, announced that the important memo had disappeared and appeared to question its very existence.
Morale had neverbeen high inAir India and went down further after the ill-fated mergerbetweenAir India andIndianAirlines, the brainchild of the then Civil Aviation Minister Praful Patel, who had come under criticism for giving away lucrativeair routes to otherairlines, particularly JetAirways. The merger,besides opening old wounds, created new ones.
The newAir India Board was heavily biased in favour ofIndianAirlines. In 2010,IndianAirlines pilots went on a strike, and within ten days all their demands, such as parity of salaries, were conceded. Their derecognised union got back its recognition and additional increments were offered.
On every issue, money as well as promotion policy, there was a bias against theAir India pilots despite the worldwide system that pilots who handled wide-bodiedaircraft were paid more.
Hard times
They also had to reach difficult destinations abroad and fly theaircraft in snow, blizzard and over vast stretches of water. Nowhere was this bias revealed more clearly than in the new promotion and training policies, which were highly erratic and whimsical. As a result, around 70Air India First officers, slated tobecome Commanders in six to eight months, were still languishing. While flying the 777aircraft, they were pulled out and sent for command training withAir India Express Boeing 737aircraft.Because of seniority and red tape they had to cool their heels for nearly two years. They went sent back for 777 command training with a new syllabus and an extended training programme. TheIndianAirlines pilots objected to thisbecause they feared such training would make their colleaguesbetter qualified. Ready to exploit every avenue, theIndianAirlines pilots would not allowAir India pilots to train on theAirbus A 320, which had a long waiting-list.
Biased
Sharing this bias formerIndianAirlines Human Resource Director Vinita Bhandari, who was sent to inquire into the health of theAir India pilots who were on a fast, was clearly told to ignore the health conditions of the pilots, who hadbeen sacked.
One mistakeAir India pilots made was launching an agitation without notice. They were provoked as the management walked out of the negotiations over major issues last May. Throughout the agitation the media made issues out of non-issues, such as the Dreamliner (newaircraft) training schedule to whichAir India pilots had agreed without any qualms. Anchors screamed day-in and day-out about pilots earning more than Rs 8 lakh daring to go on a strike.
Only the senior-most pilots earn that much. Pilots globally are highly paid but Merchant Navy captains earn more. MBAs fresh from college are snapped up for Rs 3-6 lakh.
Ajit Singh claimed thatAir India could do without the 440 agitating pilots, many of whom worked round the clock without privileged leave for long periods.
If these pilots were not needed, why were they denied privileged leave? No one knows when all the striking pilots wouldbe taken back or when the situation willbe normalised. In the meantime, a lot of hatred, distrust and mutual contempt simmered among the different sections ofAir India employees, most of whom had notbeen paid salaries for months.
Up until now the management hadbehavedlike the Baghpat khap panchayat to which Ajit Singhbelonged. If such an approach continues,Air Indiacannotbe saved.
Issues raised by the pilots of the troubledairline deserve an unbiased hearing.


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