New Delhi, March 28:
The
Director-General of Civil Aviation (DGCA) has come to the aid of air
travellers who were falling prey to low-fare schemes on travel portals.
In a
communication to the airlines on Wednesday, the DGCA has asked them not
to participate in any scheme where complete information about the
carrier is not revealed upfront.
This
follows revelation by Jet Airways that a number of travel portals were
using this scheme to sell the inventory which they had bought from
Kingfisher. The travel portals were selling tickets without disclosing
the name of the carrier.
On
investigations, the DGCA found that the airlines were participating in
scheme where a special fare - 'Opaque' fare - was being offered by the
portals. Under such schemes, the identity of neither the carrier nor
flight details are revealed till the payment is through and ticketing
done.
The
DGCA said this is in violation of aircraft rules 1937. A DGCA official
said that this is almost cheating the passenger especially when somebody
books a ticket on the basis of very low fare and then finds the flight
is of Kingfisher Airlines.
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