Hyderabad, Nov. 28:
IndiGo Airlines has emerged as the favourite domestic airline this year,
closely followed by Jet Airways, according to a survey conducted by the travel
site, TripAdvisor.
Last year’s winner, Kingfisher Airlines, still enjoys goodwill amongst
Indian travellers, with 74 per cent respondents optimistic about the revival of
the airline.
Addressing a press conference, Nikhil Ganju, Country Manager,
TripAdvisor India, said: “IndiGo takes the top spot as favourite domestic
carrier with Jet Airways closely tied behind. However, travellers have voted
Jet Airways as the best on most in-flight comfort and service parameters as
well as Web site experience and safety.”
“The domestic airline industry overall has witnessed a difficult year
and with recent turbulent times for Kingfisher Airlines, consumers have limited
options. However, our survey shows that respondents consider the airline
resilient and are positive about its comeback,” he said. The absolute top spot
has remained elusive. IndiGo and Jet Airways were close contenders for the
title of Favourite Domestic Airline, displacing two-time winner Kingfisher
Airlines, with IndiGo taking the lead by a small margin. Jet Airways was also
closely tied in last year’s survey with Kingfisher Airlines second only by a
small margin.
National carrier Air India continues its legacy as least favourite
domestic airline for third year in a row.
Emirates leads the list third year in a row as Best International
Airline voted by 26 per cent respondents, followed by Singapore Airlines (15
per cent) and Lufthansa (11 per cent).
He said TripAdvisor is seeking to expand its presence and reach in
India, while also seeking local content contribution from its users.
“In about four years, we
have made big strides in India,” he said
TripAdvisor Inc is
considered to be the largest travel site.
http://www.thehindubusinessline.com/todays-paper/tp-marketing/indigo-jet-airways-are-favourite-domestic-airlines-finds-tripadvisor/article4144314.ece
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